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To ensure a prompt and accurate quote, please provide the product reference number or SKU when requesting an official quote. Without this information, there may be delays in processing your request. Note that quotes are valid for 7 calendar days from the date of issuance.
Frequently Asked Questions
How do I place an order?
Please create an account with us first. Then, you may order online, by email, or by fax. Please have the SKU/Product/Item number when placing an order.
What payment methods do you accept?
We accept Amex, Discover, MasterCard, Visa, and wire transfers. Additional fees may apply.
What is your return and exchange policy for medical supplies?
Only unopened/salable cartons will qualify for return/credit. Unless otherwise stated in writing, all returns shall be shipped prepaid to our warehouse. In addition, returns of freight-paid merchandise are subject to a charge equal to the pro rata share of the original shipping costs. Other terms apply; see our return policy statement.
Are there minimum order requirements?
No. There are no minimum order requirements. However, your total order should be over $250.00 to avoid a $20.00 charge. If your order is $1,500 or more, it may qualify for FREE shipping and other discounts.
Can you source specific or hard-to-find medical products?
We will source specific or hard-to-find medical products for an agreed-upon fee. This fee is payable according to our agreed-upon terms and conditions.
Do you offer bulk pricing or discounts for large orders?
Yes. Bulk pricing or discounts for large orders start at US$1,500 per order. We reserve the right to adjust this requirement at any time without notice.
